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Need Help?

Hubs & other devices

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Changing Your WiFi Password

Accessing your settings page

Open your web browser and type in in the address bar. This will bring you to the login screen for your router interface. The username and password are both set to ‘admin’ by default (if you’ve changed this, then please enter your specified details).

Changing your settings

Under ‘System Status’ on the right-hand side of the first screen, you’ll be able to edit the settings of your wireless network.

The ‘WPA-PSK key’ is the password for your wireless network. You’re able to change this, but it’s probably best to make a note of it for when you’re connecting to your devices.

Select ‘Apply’ to save any changes that you’ve made.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!