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Hubs & other devices

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Connecting your mobile devices to your Origin Hub

Connecting Android Devices

  1. Open the Settings app. It’s found in the apps drawer, but you’ll also find a shortcut in the quick actions drawer.

  2. Select your Origin Networ from the list of available networks.

Hint: Ensure that your Wifi is toggled to "on" if you can't see any available devices.

  1. Enter your Wifi password, this is displayed on the back of your hub.

  2. Click connect, your device will now pair with your hub.

Connecting IOS Devices

  1. From your Home screen, go to Settings then Wi-Fi.

  2. Ensure your WiFi is turned on. Your device will automatically search for available Wi-Fi networks.

  3. Tap the name of the Wi-Fi network that you want to join.

  4. Enter the network password, this is displayed on the back of your hub.

  5. After you've joined the network, you'll see a blue tick next to the network and the connected Wi-Fi icon in the top right-hand corner of your display.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!