Need Help?

Help & support

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Help! I've forgotten my password!

Let's send a link to reset your password.

To reset your password, navigate to your Customer Portal and click 'Login'. Once there, click 'Forgot Password' and enter the email address that you signed up to Origin Broadband with.

You should now see an option called 'Send Password Reset Link' which you should click.

A password reset link should then be sent to your inbox within just a few minutes.

Please check your spam folder if you're struggling to find it.

Mail

Password Reset

Once you have it, follow the link in the email to reset your password.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!