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There are a few options to try when dealing with unwanted or nuisance calls.
Registering with the Telephone Preference Service is the number one way to do this. It's free and easy to sign-up to online. Once the number is registered it makes it illegal for a company to cold-call you.
You can sign up to the TPS here or by texting 'TPS' to 85095.
We also have a number of different call packages you can add to your service in order to stop these calls.
To order either of these add-ons, please give our customer service team a call on 0330 024 1777.
Alternatively, many new home phones come with the ability to block specific calls. The lower tier models will be able to block calls from specific numbers, while the more advanced ones allow you to block calls from numbers out of a specific range (eg. 08**), international calls, or calls from withheld numbers.
Please be aware that these may work more effectively if you have Caller Display enabled on your line. This service costs £1.75 per month and can be added by calling our team on 0330 024 1777 or by contacting us via social media.
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