Need Help?

Help & support

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Online Security

Why do I need Online Security software?

Our network is designed to be as secure as possible, but you should always install Online Security or anti-virus software.

There are a number of different programs available on the market to satisify different needs. These include, but aren't limited to: ESET, AVG, McAfee, and Norton.


What else should I know?

We don't currently endorse a particular software, but if you’re looking for tips on how to stay safe online then more information can be found here:

Please note that this information is from third-party organisations and is not verified or supported by Origin.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!