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Origin TV

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Pair my OriginTV with Alexa

To pair your Alexa with your device, follow those simple steps

On your OriginTV:

Press the VOICE BUBBLE (if your remote control has one) or navigate to SETTINGS then ACTIVATION and select VOICE CONTROL.

Follow the steps, then input the 6-letter code from your TV screen in to the Alexa App.

On your Alexa app:

  1. Open the Alexa app and navigate to Skill
  2. In the search field type “netgem tv” and press Search
  3. Tap on the 'netgem tv' skill and select Enable
  4. You will then be presented with the screen described above with the field you will input the 6 letter code.

    Your device shall now be paired with Alexa.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!