Need Help?

Help & support

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Referring A Customer

Friends in high places

If you have a friend that’s looking for the very best of broadband, point them our way and you’ll benefit from their savings.

For every customer you refer, we’ll credit your account with £25.00 once they start their journey with Origin.


The conditions

Orders taken online do not qualify for a refer a friend bonus, so just make sure that your friend calls us to order and mentions your name when they sign up.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!