Need Help?

Broadband

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Static IP Addresses

Dynamic vs Static: What's the difference?

Every customer is given a dynamic IP address for free. This means that your IP address could change from time to time without affecting a typical customer's service.

A static IP can be added for only £1.49 per month as an add-on. This could be useful if you're hosting websites from home, setting up servers, or accessing port forwarding services.

How do I know which type of IP I have?

If you're not sure whether you're currently using a static or dynamic IP address, you're probably using a dynamic one. You can check using websites such as whatismyipaddress.com or by getting in touch.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!