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Get the most out of your service or easily diagnose your problems with our easy to follow guides.
You should have received an email with these details on when you first signed up with us. Please check your spam folder if you can't find this in your inbox – it can sometimes end up there by mistake.
Logging in should only require you to input your customer portal username and password. This information is sent over via email after signing up with us.
To reset your password, visit your Customer Portal and click 'Login'. Once there, click 'Forgot Password' and enter the email address that you used when you joined Origin.
You can check your bills in the ‘Billing Overview’ section of the Customer Portal. Please pay special attention to the call charges section of your bill – this can change each month depending on the calls that have been made from your home
While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!